GUIDEWIRE SPEAKERS

MARCUS RYU
CEO & Co-Founder, Guidewire
 
Marcus Ryu is Guidewire’s Chief Executive Officer and President and has overall responsibility for our operations and strategic direction. Since co-founding the company in 2001, he has held a variety of roles for the company, including securing key customer relationships, communicating our value proposition, and defining our product strategy. He serves on our Board of Directors and has managed the engineering, sales, services, and strategy departments. Before Guidewire, Marcus was Vice President of Strategy at Ariba and an Engagement Manager at McKinsey & Company. Marcus currently serves on the Board of Directors of Bloomreach, a cloud personalization platform company. He has an A.B. from Princeton University and a B.Phil. from New College, Oxford University, where he was a Marshall Scholar.
PRISCILLA HUNG
Chief Operating Officer, Guidewire
 
Priscilla Hung oversees Guidewire's worldwide operations, including product development, corporate and product strategy, presales, product marketing, alliances, information systems technology and security, cloud operations, and customer support. Priscilla has extensive enterprise software experience at startups and public companies. Before joining Guidewire in 2005, she held several management positions at Ariba Inc., including Director of Operations and Director of Global Channels and Alliances. Previously, she held several channel, business development, and product marketing positions at Sun Microsystems, Uniface/Compuware, Pyramid/Siemens Nixdorf, and Oracle Corporation. Priscilla has an M.Eng Industrial Engineering and Operations Research degree from Cornell University and serves on the board of ContractRoom.
BRIAN DESMOND
Chief Marketing Officer, Guidewire
 
As Chief Marketing Officer, Brian Desmond is responsible for the development and execution of Guidewire's global marketing efforts, including demand creation, positioning, branding, and communications. Brian joined Guidewire in 2006 and during his tenure the company has become an industry-leading brand, developed a customer base in more than 20 countries, and has a successful public offering. He has more than 25 years' experience in the high-tech industry. Prior to joining Guidewire, he served as Vice President of Marketing for PeopleSoft's Supply Chain solutions and held a variety of marketing leadership and product marketing roles at Ketera, Ariba and Tradex Technologies. Brian began his career at Accenture. He has a Bachelor of Commerce degree in Economics and Marketing from University College of Cork, Ireland.
LAURA DRABIK
Group Vice President of Business Transformation, Guidewire
 
Laura is the GVP of Business Innovation for Guidewire Software. She works on strategic accounts in which she partners with insurers to understand their unique business needs and to help them determine how Guidewire solutions can help achieve their business goals. She brings innovative ideas from the field into Guidewire products; there are now five InsuranceSuite features that represent her development initiatives. Before joining Guidewire 11 years ago, Laura worked for State Farm Insurance. She has an MBA from the University of Toronto.
ZACHARY GUSTAFSON
Business Owner, InsuranceNow, Guidewire
 
As Business Owner, Zachary Gustafson is the steward of the InsuranceNow business from a top-line, bottom-line, and customer success perspective, serving as a general manager across all functions of the business.  Zach is an eight-year veteran of Guidewire, following a career in technology consulting with Accenture.  Prior to his role as business owner, Zach developed and led our global Value Consulting team, served as Vice President of Customer Success, and instantiated our Office of the CEO & COO.  Zach holds an MBA and a BS in Aerospace Engineering from the University of Notre Dame.
PAUL MANG
General Manager,  Analytics & Data Services, Guidewire
 
Before joining Guidewire in 2018, Paul Mang served as the Global CEO of Analytics at Aon plc, a leading professional services firm providing a broad range of risk, retirement, and health solutions around the globe. Paul was also the Managing Partner at Avarie Capital LLC, a strategic advisory and investment firm focused on new ventures in fintech. He was a Partner at McKinsey & Company and a leader in its North American Insurance practice. During his 14 years at McKinsey's offices in both Chicago and London, he counseled numerous clients on issues of strategy, organization, and operations. Prior to McKinsey, Paul was on the faculty of the Graduate School of Business at the University of Texas at Austin. His research in technology strategy, entrepreneurship, and innovation management has been published in journals such as Strategic Organization, Journal of Economic Behavior and Organization, Research Policy, and McKinsey Quarterly. Paul holds a doctorate from Harvard University and both an MS in Engineering and a BA in Economics from Stanford University.
AMY MOLLIN
Vice President, Product Management Cloud Technology, Guidewire
 
In her current role, Amy Mollin is responsible for Guidewire Cloud product infrastructure and frameworks that enable and support InsurancePlatform. She’s been with Guidewire since 2010, when she started as the Director of Product Management, and before assuming her current role had responsibility for the Guidewire Data products.  Amy has over 20 years of experience in Enterprise Software, including roles in Professional Services, Engineering, and Architecture. Previous positions include director and architect roles at Saba and IBM. She holds a B.S. in Mathematics from California Polytechnic State University–San Luis Obispo.
JULIE STERMER
Director of Product Management for InsuranceNow, Guidewire
 
Julie Stermer is responsible for Guidewire InsuranceNow product and solutions. She has more than two decades of experience building mission-critical enterprise software systems, including 10 years leading InsuranceNow technical teams at ISCS. Prior to joining ISCS in 2007, Julie held technical leadership positions at Brooks Automation and FASTech Integration. She received a B.S.E. in Computer Engineering from Tulane University.
ROOPAL SHAH
Vice President of Go-to-Market Delivery, Guidewire
 
Roopal Shah leads Guidewire’s Sales Enablement, Product Marketing, and Go-to-Market (GTM) programs. The mission of Roopal’s team (under the GTM Delivery umbrella) is to ensure GTM readiness by providing messaging, processes, and programs for internal and external audiences. She began her Guidewire career as a Product Marketing Manager almost eight years ago and has worked in a variety of roles on the GTM side with increasing responsibilities. Prior to joining Guidewire, Roopal worked at Blue Shield of California and Accenture. She has a B.S. degree in Molecular and Cell Biology from the University of California, Berkeley.

GUEST SPEAKERS

TAMMY CRAIG
Senior Vice President & Chief Information Officer of Commercial Lines and Agency, Nationwide Insurance
 
Since 2005, Tammy Craig has served in several roles at Nationwide, including Director of Usability and Design, AVP of Pricing Application, Chief Technology Officer for Property and Casualty, VP of Finance Corporate Applications, and Chief Information Officer of IT Strategic Initiatives. In October 2014, she was named CIO of Commercial Lines and Agency, which provides technology support for Nationwide’s exclusive and independent agency distribution channel, excess and surplus/specialty insurance, agribusiness insurance, and standard commercial lines insurance. Commercial Lines and Agency IT is made up of associates and contractors across four main office locations, including Columbus (OH), Des Moines (IA), Harleysville (PA), and Scottsdale (AZ). In addition to her operational responsibilities, Tammy is accountable for major commercial and agency transformation programs, with the largest being the company’s Commercial Lines transformation, which will simplify the product, process, and technology supporting its standard commercial business.
 
Tammy has worked in the technology field for more than 25 years. Prior to Nationwide, she served in technical, architecture, and leadership roles with the telecommunication companies AT&T, Bell Labs, and Lucent Technologies. She holds a Bachelor of Science degree in computer science from The Ohio State University College of Engineering as well as a Master of Science degree in computer science from the Stanford University College of Engineering.
DAVID DITILLO
Senior Vice President and CIO U.S. Business, MetLife
 
David Ditillo is responsible for defining the strategic technology direction across all lines of business in MetLife’s U.S. Business, including Group Benefits, Retirement and Income Solutions, Property and Casualty, and the retail close-block. Since joining MetLife in 2000, David has held key roles driving the company’s technology implementations across e-Business, Corporate Systems, Call Center, and Group Insurance. He was also responsible for regionalizing MetLife’s largest software engineering function in the U.S. Previously, he spent several years with JPMorgan Chase in positions within the private and retail bank in both London and New York. David received his Software Engineering degree from Brooklyn College of the City University of New York and an Executive MBA from New York University’s Stern School of Business.
MARK GILBERT
Chief Technology Officer, Hearsay Systems
 
Mark Gilbert brings more than 15 years of enterprise and consumer product design experience to Hearsay Systems, where he is responsible for product vision, strategy, execution, and alignment with Hearsay’s go-to-market teams. Prior to Hearsay, Mark served as Head of Product for a variety of key business units at Microsoft, including System Center, Visual Studio, and Bing. He was also responsible for driving technical and product strategy for Microsoft’s $17B server and tools business, and he built out Microsoft’s product presence in Europe and Asia. A native Canadian, Mark graduated from the University of Waterloo with a Bachelor of Applied Science Degree in Electrical Engineering.
JEROEN MORRENHOF
CEO and Co-founder, FRISS
 
With a background in both computer science and business administration, Jeroen Morrenhof worked as a management consultant in the insurance industry before co-founding FRISS together with Christian van Leeuwen. Jeroen is extremely happy to work with a great group of people to provide an innovative SaaS solution in the insurtech space.
 
FRISS supports insurers’ efforts to:
  • Generate profitable growth with an effective and efficient underwriting risk score
  • Prevent and detect fraudulent claims and therefore reduce loss ratio
  • Support an effective investigation process
  • Facilitate the sharing of fraudsters between insurers
 
As CEO of the company, Jeroen feels privileged to lead FRISS in fulfilling its mission: “To make insurance more honest” because of a belief that fraud undermines the trust that is the foundation of insurance.
DAVID TOBIAS
Co-Founder & COO, Betterview
 
David Tobias has been in insurance industry all his life.  His father founded Research Specialists Insurance inspections over 47 years ago.  David took over that business 10 years ago and grew it into a national company with over 500 inspectors working for some of the largest US insurance companies.  In late 2015 David co-founded Betterview (with David Lyman) to provide the insurance industry with aerial insights around buildings and properties. Betterview is one of the most widely used aerial imaging platforms for the insurance industry.  Betterview is a venture backed San Francisco based company.
ROBY SHAY
Vice President of Enterprise Solutions & Chief Information Officer, Grinnell Mutual
 
Roby Shay provides leadership for Grinnell Mutual’s Information Technology, Project Management Office, and Marketing & Customer Experience teams. He serves as startup mentor for the Global Insurance Accelerator and Iowa AgriTech Accelerator. Prior to joining Grinnell Mutual in October 2015, he was co-founder and managing director of Market Rate Consulting, a boutique consulting firm focused on IT strategy, architecture, and project delivery. He has also served in a wide variety of technology leadership roles at American Century Investments, John Deere, and Aviva. He holds a bachelor’s degree in Management Information Systems from Iowa State University.
STEVEN VAN BELLEGHEM
 
Steven Van Belleghem is the author of four best-selling books. He became known for his first book, The Conversation Manager, which won the award for most innovative marketing book of 2010. Steven also wrote The Conversation Company, When Digital Becomes Human (best marketing book of 2015), and his most recent book, Customers the Day After Tomorrow. More than 100,000 copies of his books have been sold, and they’re published in seven languages. Customers the Day After Tomorrow has been nominated for the award of best international business book. Steven is also an entrepreneur. He is a co-founder of the consultancy firm Nexxworks and the co-founder of the content creation company Snackbytes. He spent the first 12 years of his career as a consultant and managing partner of the innovative market research company InSites Consulting. During that time, the company’s staff grew from 8 to 130, with offices in five countries. Steven is also a part-time marketing professor at Vlerick Business School.